Contact Us

Contact Us

How Can We Help?

The Vuori support team is here to help with order questions, shipping updates, returns, exchanges, product details, and account support. Send us a clear message and we will get back to you as soon as possible.

Get in Touch

For customer support, please email Vuori at:

[email protected]

Our usual response time is 24–48 hours. Customer service hours are Monday–Friday, 9:00 AM–6:00 PM.

What to Include

To help us review your request efficiently, please include the details that best match your question.

  • Your order number, if your message is about an existing order.
  • The email address used at checkout or on your Vuori account.
  • The product name, size, color, or style you are asking about.
  • Photos, if your message involves an item issue, incorrect item, or product condition question.
  • A short description of what you need help with and the best way to follow up.

Order Support

Contact us for help reviewing order details, checkout questions, order updates, or account-related order concerns.

Shipping Support

Reach out if you need help understanding a shipment update, delivery question, or tracking-related order detail.

Returns & Exchanges

Email us before sending anything back so we can provide the correct return or exchange instructions for your request.

Product Questions

Ask us about sizing, fit, colors, product details, or choosing the right Vuori style before placing an order.

Contact Form Note

Use the contact form on this page if you prefer to submit your message directly through the website. Please do not include sensitive payment information in your message.

Information shared with Vuori is used to review and respond to your support request. We appreciate your message and look forward to helping you.